Privacy and Text Message Terms

RedlineRep by Adjenti Solutions. Last updated 29 September 2026.

1. Who we are

RedlineRep is a service run by Adjenti Solutions, a sole proprietorship registered in Norway (organisation number 830787542). Adjenti Solutions is responsible for the personal information you give us on redlinerep.com.

Contact: [email protected]

2. What we collect

When you use the demo form, we collect:

  • Your shop name
  • Your first name
  • Your mobile phone number
  • The example customer name you choose
  • Basic technical information, such as when the form was sent and whether you opened the example link

Please don't enter a real customer's details as the example name. Your own name works best.

3. Why we use it

  • To send you the example review request by text message, so you can see what your customers would receive
  • To follow up with you personally about RedlineRep, by text, email or phone, and answer any questions
  • To send you occasional information about RedlineRep

We use your information because you agreed to it when you ticked the box on the form. You can withdraw that consent at any time (see section 7).

4. Text messages

  • By ticking the box, you agree to receive text messages from RedlineRep by Adjenti Solutions, starting with your example text.
  • Message frequency varies. Most people receive the example text and a small number of follow up messages.
  • Reply STOP at any time to stop receiving messages. Reply HELP for help.
  • Standard message and data rates from your mobile provider may apply.
  • Agreeing to receive messages is not a condition of buying anything.

5. Who we share it with

We never sell your information. We only share it with the services we use to run RedlineRep, who process it on our behalf:

  • HighLevel (LeadConnector), our customer management and messaging platform
  • Twilio, which delivers text messages
  • Nifty Images, which creates the personalised image with the example name

Some of these services store data outside the UK and the EEA, including in the United States. Where that happens, the transfer is covered by safeguards such as standard contractual clauses. We may also share information if the law requires us to.

6. How long we keep it

If you don't become a customer, we delete your information within 12 months of your last contact with us, or sooner if you ask. If you become a customer, we keep it for as long as you use RedlineRep and as long as accounting law requires afterwards.

7. Your rights

You can ask us at any time to:

  • See the information we hold about you
  • Correct it
  • Delete it
  • Stop contacting you

Just email [email protected] or reply STOP to any text. Withdrawing consent doesn't affect anything we did before you withdrew it.

If you're unhappy with how we handle your information, you can complain to the Norwegian Data Protection Authority (Datatilsynet), the UK Information Commissioner's Office (ICO), or the data protection authority where you live.

8. Security

We take reasonable steps to protect your information from loss, misuse and unauthorised access, and we only give access to the people and services that need it.

9. Changes

If we change these terms, we'll update this page and the date at the top.